Shipping for returns:
Shipping costs are non-refundable. You will be responsible for the cost to return your item.
A refund, once issued is not immediate and can take a few days. The money will be refunded back to the card the purchase was made on.
It is recommended that you choose a tracked option for shipping as we cannot guarantee to receive the package and ensure a receiver signature is requested.
Return address is: 4B Frater Avenue, Milford, Auckland, 0620- Attn ultro
Please ensure to include your order number, name and brief description of any issues.